Refund policy

Returns & Exchanges 

At Bloom Scrunchies Co, all our scrunchies are lovingly handmade in the UK by the owner, Becca, on her kitchen table (yes, really!), making each one beautifully unique.

We do not offer refunds, but we’re happy to provide a credit note for full-priced items returned within 14 days of purchase. To be eligible, items must be unworn, unused, and in a sellable condition.

Return shipping costs may apply and will be confirmed during the return process.

In the rare event you receive a faulty or incorrect item, we’ll happily exchange it for the same size and colour.